Add existing customer tenant

Adds a customer tenant that already have existing subscriptions but is not visible


  • Credentials as described in Authentication
  • A customer tenant type
  • An invoice profile identifier


To add existing customer tenant, first instantiate CustomerTenantDetailed and set Tenant property with the instantiated CustomerTenant along with its required properties.

Next, get the instance of CrayonApiClient and get the client token using the instance. This token will be passed when adding the existing customer tenant.

Finally, call CustomerTenants.CreateExisting() method to add existing customer tenant by passing the token and the instance of CustomerTenantDetailed.

var customerTenantDetailed = new CustomerTenantDetailed
        Tenant = new CustomerTenant
                DomainPrefix = "<your domain prefix>",
                Organization = new Organization { Id = <organization id> },
                Publisher = new ObjectReference { Id = <publisher id> },
                InvoiceProfile = new ObjectReference { Id = <invoice profile> },
                ExternalPublisherCustomerId = "<existing customer id>"

var client = new CrayonApiClient("");
var token = client.Tokens.GetUserToken(clientId, clientSecret, userName, password).GetData().AccessToken;
var result = client.CustomerTenants.CreateExisting(token, customerTenantDetailed);


Request Syntax:

Method Request URI

Request Body:

Name Type Description
customertenant CustomerTenantDetailed The customer to add

Request Headers:

The following HTTP request headers are supported

Header Type Description
Authorization string Required. The authorization token in the form Bearer <token>.
Accept string Specifies the request and response type, “application/json”.
Content-Type string Specifies the media type of the resource, “application/json”.

Request Example:

POST $""
Accept: application/json
Content-Type: application/json
Authorization: Bearer < Token >
  "Tenant": {
    "ExternalPublisherCustomerId": "f1a2c9c4-81f2-4a3a-b2a3-0f38bd236952",
    "DomainPrefix": "customerdomainprefix",
    "CustomerTenantType": 2,
    "Organization": {
      "Id": 1
    "Publisher": {
      "Id": 2
    "InvoiceProfile": {
      "Id": 4545345


If successful, this method returns the created customer tenant as a CustomerTenantDetailed resource in the response body.

  "Tenant": {
    "Id": 1,
    "Name": "My customer AB",
    "Publisher": {
      "Id": 2,
      "Name": "Microsoft"
    "PublisherCustomerId": "ba3a5b70-9fcd-4f48-9150-91303499bea5",
    "ExternalPublisherCustomerId": "893f7bfb-866e-4aa2-a3dd-f7d4f9ab8552",
    "DomainPrefix": "mycustomer",
    "Reference": "My customer",
    "CustomerTenantType": 2,
    "EntityStatus": 0,
    "Organization": {
      "Id": 1,
      "Name": "My company AB"
    "InvoiceProfile": {
      "Id": 7,
      "Name": "My invoice profile"
  "User": {
    "UserName": "username",
    "Password": "password"
  "Profile": {
    "CultureCode": "en-US",
    "LanguageCode": "en",
    "Contact": {
      "FirstName": "Firstname",
      "LastName": "Lastname",
      "Email": "",
      "PhoneNumber": "000-12345689"
    "Address": {
      "FirstName": "Firstname",
      "MiddleName": "Middlename",
      "LastName": "Lastname",
      "AddressLine1": "Streetaddress 4",
      "AddressLine2": "",
      "AddressLine3": "",
      "City": "City",
      "Region": "",
      "PostalCode": "123456",
      "CountryCode": "US",
      "CountryName": null
  "Company": {
    "OrganizationRegistrationNumber": "12345678"

Response success and error codes:

Each response comes with an HTTP status code that indicates success or failure and additional debugging information. Use a network trace tool to read this code, error type, and additional parameters.

Error Codes Description
200 Ok The request has succeeded.
400 Bad Request The request could not be understood by the server due to malformed syntax, missing required properties, properties that couldn’t be parsed according to their type (and length). It is a non-retryable error condition. The client should not repeat the request without modifications.
401 Unauthorized The request requires user authentication. If the request already included Authorization credentials, then the 401 (Unauthorized) status code means that authorization has been refused for those credentials. It is a non-retryable error condition.